FAQ

1. Are the cups microwave and dishwasher safe?
Yes. Most of our ceramic and glass cups are microwave-safe and dishwasher-safe. You can check the product detail page for specific information or contact our customer service at service@suppickcup.store for assistance.

2. Can these cups be used for beverages?
Yes, absolutely. Our cups are designed for a variety of drinks, including coffee, tea, milk, juice, and more. Please handle with care when using hot beverages.

3. How should I clean my cup to ensure longevity?
For best results, hand washing is recommended, though many of our cups are dishwasher safe. Avoid using abrasive scrubbers to preserve the surface design.

4. Do SuppickCup products come with lids or handles?
Some cups include lids, handles, or spoons, depending on the product type. Details are always listed on the product page to help you choose the right cup for your needs.

5. Can I use your cups as gifts?
Yes! Many of our cups are perfect for gifting, including themed, cartoon, floral, or high-aesthetic designs. Some products even come in gift-ready packaging.

7. How long does shipping take?
The estimated delivery time for orders is 15–20 business days.

8. What is your return and exchange policy?
SuppickCup is committed to customer satisfaction. If your cup arrives damaged or you are unsatisfied, please contact us via service@suppickcup.store within 30 days of delivery to arrange a return or exchange.

9. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email to monitor delivery progress.

10. Do you offer bulk or wholesale orders?
Yes, we offer bulk orders. Please contact us at service@suppickcup.store for pricing and availability.